Privacy Policy

Last Updated: September 2026

The Brighstone Christmas Tree Festival (“we”, “us”, “our”) is a community-run event. We are committed to protecting the privacy of exhibitors, stallholders, local organisations, and charities booking space with us. This policy explains what information we collect via our website and how it is used in compliance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We only collect the minimum personal information required to manage your stall or tree booking:

  • Contact Name: The primary named representative for the booking.
  • Organisation / Stall Name: The name of your group, charity, or business.
  • Email Address: For confirmations, invoices, setup information, and queries.
  • Telephone Number: To contact you for event coordination and on-the-day logistics.
  • Booking Requirements: Basic details regarding space size, display type, or access needs.

2. Payments & Financial Information

We do not collect or store card numbers, bank credentials, or financial details on our website.

All stall fees and donations are paid directly via bank transfer (BACS) to the festival’s official community bank account. No payment processing occurs on our website.

3. How We Use Your Information

We use your contact details solely to:

  • Process and confirm your space reservation.
  • Provide BACS bank details and payment references.
  • Send essential event schedules, safety guidance, and setup instructions.
  • Respond to questions submitted to our team.

Our lawful basis for processing this information is Contract / Pre-contractual steps (to fulfill your space reservation) and Legitimate Interests (to effectively run and administer the community festival).

4. Data Sharing

We do not share, sell, or rent your personal information to third parties or marketing companies.

Your details are accessed exclusively by the volunteer organising team for event coordination purposes.

5. Data Storage & Retention

Your details are stored securely on password-protected devices. We retain booking information only for the duration of the current year’s festival and necessary post-event administration, after which records are deleted unless you ask us to keep you updated about future festivals.

6. Your Rights

Under UK data protection law, you have the right to:

  • Request a copy of the personal information we hold about you.
  • Request correction of inaccurate or incomplete contact details.
  • Request the deletion of your personal details.

7. Contact Us

If you have any questions about this Privacy Policy or wish to review or update your details, please get in touch:

Brighstone Christmas Tree Festival
Email: info@brighstonechristmastree.com

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